Travel FAQs - Your Complete Guide 2025

Frequent Asked Questions

Get answers to common questions about Transportation in Makkah & Madinah

How do I book airport transfers from Jeddah?

Book online through our transportation portal or WhatsApp +92-305-7746464. Provide flight details for automatic delay monitoring and meet-and-greet service.

What vehicles are available for Haram transfers?

Choose from our premium fleet:

Toyota Camry (4 passengers)
Hyundai Staria (14 passengers)
Luxury Mercedes V-Class

View full vehicle list

Are your drivers certified for pilgrimage routes?

All drivers carry Saudi government-issued permits for Haram routes, with average 5+ years experience in pilgrim transportation.

What safety measures do you follow?

Daily vehicle sanitization
GPS tracking on all routes
Emergency response kits
24/7 road assistance

What's included in Makkah-Madinah transfers?

Our SAR 1200 package includes:

Door-to-door service
2 luggage pieces per passenger
Complimentary water & snacks
Free WiFi during journey

Can I cancel/modify my booking?

Free cancellation up to 12 hours before pickup. Modify bookings via our app or WhatsApp. View full policy

Do you provide child seats?

Yes, ISO-certified child seats available at SAR 50/day. Specify requirement during booking.

How much luggage can I carry?

Standard allowance per vehicle:

Sedan: 2 large + 2 hand luggage
SUV: 4 large + 4 hand luggage
Van: 10 large + 8 hand luggage

FAQ